Thanks for attending the workshop!
Here you’ll find the tools, templates, and links we explored in today’s session (plus a few extras to keep you experimenting after the workshop).
Feel free to use these resources with your teams, adapt them to new challenges, and return whenever you need a creativity boost.
Books I Reccomend:
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​The Design of Everyday Things: Don Norman
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Change by Design: Tim Brown (IDEO)
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Creative Confidence: Tom & David Kelley (IDEO / Stanford d.school)
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Handbook of Design Thinking - Tips & Tools for how to design thinking: Christian Mueller-Roterberg
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Design a Better Business: Patrick Van Der Pijl, Justin Lokitz & Lisa Kay Solomon​
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This Is Service Design Doing: Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, and Jakob Schneider
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Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days: Jake Knapp, with John Zeratsky & Braden Kowitz
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The Field Guide to Human-Centered Design: IDEO.org (free PDF available and linked below)
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Design Thinking for the Greater Good: Innovation in the Social Sector: Jeanne Liedtka, Randy Salzman, and Daisy Azer​
Useful Links:
Foundations + Frameworks
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IDEO Design Thinking: Insights, case studies, and resources from one of the leaders in design thinking.
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IDEO Mindsets: The designer's mindset keeps people at the centre of the process.
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Stanford d.school Resources: Toolkits, guides, and exercises from Stanford’s design school.
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Design Council's Double Diamond Model: The UK’s four-stage framework for innovation).
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DesignThinkers Canada: DesignThinkers Group has studios all over the world to help organizations and teams broaden their thinking and imagine creative solutions
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Toolkits + Activities
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MURAL: Online whiteboard tool that has a variety of Design Thinking activities
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IDEO.org Design Kit: Free methods, tools, and case studies on human-centered design.
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The Field Guide to Human-Centered Design: IDEO's free comprehensive field guide available in a PDF
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Service Design Tools: A library of methods and visual templates for service design and innovation.
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Design Thinking for Educators (IDEO): A toolkit designed for teachers and facilitators.​
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Empathy Map: Get started by visualizing your users' needs.
Research + Articles
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Design Thinkers Canada: DesignThinkers Group has studios all over the world to help organizations and teams broaden their thinking.
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Interaction Design Foundation (IDF): In-depth articles, guides, and courses.
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Nielsen Norman Group – Design Thinking: Evidence-based research on design thinking, UX, and usability.
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MindTools – Design Thinking: Guides and information on applying design thinking in work and leadership.
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Communities + Case Studies
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OpenIDEO: A global community platform applying design thinking to social impact challenges.
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IDEO.org: Case studies and impact stories from applying design thinking to social innovation.
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Student Resources
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Design Thinking for Educators: A free, visually appealing PDF guide that walks through the design thinking process with examples and simple activities.
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Design-Thinking Tools for Students: Free, web-based resources that students can use to find their next design project, or that teachers can use to build lessons.
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Stanford d.school: Virtual Crash Course: A beginner-friendly 90-minute workshop students can try on their own or with a group
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Dalhousie offers non-credit courses and certificates for your professional development in topic areas like design thinking, project management, adult education, EDIA and more. These courses are offered through the Faculty of Open Learning & Career Development (dal.ca/openlearning), are offered 100% online and are designed to fit around your schedule.